After the conclusion of our Forth Annual Business Plan Workshop I noticed once again that there are many REALTORS that sincerely care about their clients. As with so many sales professions Real Estate Agents often get a bad rap. Maybe we all have become conditioned, in a world where we know we can’t trust very many people.
And so, it was so refreshing to hear how our REALTORS have gone out of their way many times to do something above and beyond. At the core of their reasoning for doing more than is required, is simply they recognized a need and knew they could help.
Real Estate agents are often placed in the middle of some very important family decisions. Emotions are high. People are not usually at their best.They are to say the least stressed. They worry about the kids, new job, new neighbors and are sensitive to the “goodbyes” that will happen. Sometimes foreclosure is near. Divorce is forcing a sale.
So many Agents can’t help but be more than just a Real Estate Agent, they also want to be a friend to their clients. Our agents here at ERA Legacy have given examples of how they provide the help needed to their clients. These are some that have been told to or that I have witnessed.
They have fixed plumbing problems for single women.
Sealed the stucco on a chimney of a two story house.
I was to meet one of our agents Christy at her listing. When I pulled up I noticed she was standing on the roof with a paint roller in her hands. She was dressed in a business suit and wearing high heels. I said “What are you doing?” I worried she would fall. She answered “oh, I’m just sealing this chimney for my seller.”
Fed and watered the pets.
Cleared drive ways of snow.
Mowed the lawn.
I called one of our agents a few summers ago, and as the phone was answered I heard a lawnmower being turned off. I said, “Getting the yard work done today” ? he said, “Well the Anderson’s are out of town, their lawn service hasn’t shown this week so I decided I would do it”
Probably the most touching is from last Christmas. One of Top Agents had a listing that was under contract to close. There were delays in the closing. What was supposed to happen before Christmas was once again extended. The family had no money for Christmas for their two children, Malissa (7 years old) and Jake (4 years old.) I have changed the names to keep this confidential. Our agent recognizing the need decided to provide Christmas for the children. This was done completely anonymous.
Hopefully stories like these will remind us all to be a little more mindful of others.
And from my point of view (Broker) Great people make Great Realtors. Great Realtors not only make a good living, but more importantly they make friends, friends that they sincerely care about.
Enough for today, Will.
Posted by eralegacy
Posted by eralegacy
Posted by eralegacy